Akron general hospital patient information

Guest Services

akron general hospital patient information

Akron General Emergency Rooms

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Welcome to Cleveland Clinic Akron General. We are pleased that you have chosen us as your healthcare provider. At Akron General, it is our goal to be the best place to receive care an optimal place for healing and a permanent resource for patients and families in times of sickness and health. Our caregivers, regardless of their job titles, always work hard to create an excellent patient experience for you. Each of our physicians, nurses, administrators, hospital staff members and volunteers is committed to providing the highest quality of care with sensitivity to individual needs and concerns. We know you have a choice when it comes to your healthcare thank you for choosing us and trusting in us.

More about past grades. Detailed table view. Staph bacteria are common in hospitals, but Methicillin-resistant Staphylococcus aureus MRSA is a type of staph bacteria that is resistant to cannot be killed by many antibiotics. MRSA can be found in bed linens or medical equipment and can be spread if providers do not properly wash their hands between patients. MRSA can cause life-threatening bloodstream infections, pneumonia and surgical site infections. This number represents a comparison of the number of infections that actually happened at this hospital to the number of infections expected for this hospital, given the number of patients they care for on a daily basis and how widespread MRSA infection is in their local community.

Where to Go Because we want your registration experience to be easy and based on your specific service, please follow the check-in instructions you received when you made your appointment. Checking In Once you arrive, our friendly admitting staff will ask you for, or verify, important information, including your address and insurance information. You can speed up your registration process by pre-registering online. Going Home Akron General is committed to making your transition from hospital to home as easy as possible. You may receive a phone call from us two or three days after your discharge. If you have questions regarding your going home instructions, problems with medications or unexpected changes, please contact your primary care doctor or specialist. Taking an active role in your care has many benefits and together, we can help you achieve the best possible health.

For our patients' safety and well-being, we have established visiting hours for various areas of the hospital. Before visiting, please review our visiting hour guidelines. Cleveland Clinic Akron General is now ranked as the No. Akron General is also listed as the No. The American Nurses Association bestowed the prestigious "Magnet" status on the more than 1, nurses from Akron General.

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Akron General encourages respect for the personal preferences and values of each individual. The patient representative is here to be your advocate to communicate your questions or concerns and to help you get prompt answers and solutions. If you have any concerns about patient care or safety, please contact our Patient Care Ombudsman Department at the number listed above, or extension from any medical center telephone. If your issue cannot be resolved by Akron General, you can contact Joint Commission toll-free at Cleveland Clinic Akron General is committed to your safety and care.

To receive a copy of your medical records, write a letter or fill out our form authorizing Cleveland Clinic Akron General to release the copy and submit it to:. You may also come personally to Health Information Management at Akron General Medical Center to request and receive copies of your medical record. You must present picture identification and be prepared to pay by check. The only information that Medical Records can verbally provide is the date of admission and the date of release. If you are interested in getting a copy of your blood typing, and it was done while you were a patient, please submit a request in writing to the address above. There will be a charge for this copy. Only the patient may release his or her medical records.

Patient Information

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Guest Services at Akron General Whether you are a patient or a visitor to our hospital, we want to make sure you always have a great experience. Contact a Patient at Akron General To contact a patient, call View visiting hours. Whether you are a new patient or an established patient, find out how to make an appointment at Cleveland Clinic Akron General. Review important patient information, including admission, discharge, health records, pharmacy and more. Find out how to pay your bill, accepted health insurance plans and details regarding financial assistance. If you are scheduled for surgery at Akron General, take advantage of this free surgery guide on what you can expect before, during and after surgery.

Find important patient information for Cleveland Clinic Akron General, If your concerns cannot be resolved through the hospital, you can contact the Joint.
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